Frequently Asked Questions
Discover everything you need to know about our luxury fragrances and services.
Are Maison Asrar fragrances long-lasting?
Yes, our fragrances are crafted using high-quality oils and premium ingredients designed for exceptional longevity and sillage throughout the day.
How long does shipping take?
Standard shipping typically takes 3-5 business days. Once your order is dispatched, you will receive a tracking number via email to monitor your delivery.
What is your return policy?
We offer a 14-day return policy for unopened and unused products in their original packaging. Please contact our support team to initiate a return request.
Do you offer international shipping?
Currently, we ship to select regions worldwide. Shipping costs and delivery times vary depending on the destination and are calculated at checkout.
Are your products cruelty-free?
Maison Asrar is committed to ethical beauty standards. We do not test our products or ingredients on animals.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, and Apple Pay for a secure and seamless checkout experience.